Telehealth

What is Telehealth?

Telehealth provides clients with access to therapy via secure, online video sessions, making mental health care accessible from the comfort of home.

At UCEBT, our telehealth services use Microsoft Teams, a HIPAA-compliant platform that maintains confidentiality and does not record sessions.

All you need to connect is a smartphone or computer with a camera—no special equipment required.

Research shows that telepsychology is effective for improving access to care, offering the same therapeutic benefits as traditional in-person sessions.

How It Works

Scheduling

Both new and existing clients can reach out to our Front Desk or Client Care Coordinator at (801) 419-0139 to schedule telehealth sessions.

An invitation will be sent to the email on file before each session, allowing clients to connect quickly and easily.

We recommend a quiet, private space with minimal distractions and a stable internet connection to optimize your telehealth experience.

Microsoft Teams works best on the app for mobile and on other browsers besides Safari. For Apple users, downloading the app is suggested for optimal performance.

Privacy and Safety Measures

We take privacy seriously, requiring clients to provide an up-to-date emergency contact and current location for each session to ensure safety during therapy.

Although Microsoft Teams is secure, we remind clients of potential internet risks, including technical issues and rare confidentiality breaches, and our staff is ready to assist with troubleshooting if needed.

Fees and Insurance

Telehealth fees are the same as in-person sessions. While some insurance companies reimburse for telehealth, it is advisable to contact your insurance provider for details about out-of-network telehealth coverage. For assistance, our billing team is here to help you understand reimbursement options.

Telehealth for All Ages

Our telehealth services are available for children, teens, and adults. For younger clients, parental consent is required, and a guardian should be present in the home during sessions to ensure safety and support.

Telehealth Locations

At UCEBT, our mission is to make high-quality mental health care accessible to more people by offering evidence-based treatments and evaluations through flexible options like telehealth.

Thanks to PsyPact certification, our psychologists can provide telepsychology services to clients across 40+ states, ensuring consistent and compassionate care, whether you’re at home or on the move.

Learn more about PsyPact and get started with our telehealth services.

Access Care from (almost) Anywhere

Experience the convenience and flexibility of therapy from the comfort of your own home. Schedule your session today and take the first step—your journey starts where you are.