Telehealth Help

Note: Please make sure you are in one of your provider’s approved states during your appointment. Otherwise, it will need to be rescheduled as we cannot provide services in states where the clinician is not licensed. View your clinician’s bio to see in which states they are able to see you.

• You will receive an invitation via email 24 hours prior to your appointment from appointment@ucebt.com. Sometimes the invitation is sent to your Junk inbox, please check here as well.
• At the bottom of this email it will say “Join Microsoft Teams Meeting”. Click this when it is time for your appointment.
• If you would not like to download the app, please use Google Chrome. Once you click “Join Microsoft Teams Meeting” it,
• If you are on an Apple device, it is recommended that you download the app to either your phone or computer.
  • If you are on your phone, you can find the Microsoft Teams App in the App Store
  • If you are on a computer, it is not available in the app store. You can get to the download by clicking “Join Microsoft Teams Meeting” in your email, this will guide you to downloading the app.
• If you are not on an Apple device, the link should lead you directly to your Microsoft Calendar. This is where you will see your appointment.
• If it asks for a login, this should just be the login you regularly use for your email.

Still running into issues? Call our front desk for extra support logging on: