Thank you for choosing UCEBT to work with your client. We know that privacy regulations can sometimes make communication with referral sources a challenge. These are the most common questions and concerns that we hear from referral communication.

Do you have a waitlist?

Sometimes we do have a waitlist depending on the services that are requested. The wait time changes from month to month. So it is difficult to provide a general range for wait time. However, you can call Office Manager, Ashley, at any time to check on the current status.  You can reach Ashley at (801) 419-0139 ext. 2 or

I'd like to schedule an appointment on behalf of my client.

If you would like you to schedule an appointment on behalf of your client, we will need to obtain a Release of Information (ROI) from the client first. To request a Release of Information (ROI) form, please have your client email Ashley at or call (801) 419-0139 ext. 2

My client hasn't heard back from you yet.

Our center aims to call new clients within 48 hours from the time they complete the online screener. If it's been more than 48 hours, please have your client email Ashley at or call (801) 419-0139 ext. 2 to check the status.

Where can I send documentation?

If you’re a provider and you have any documentation for a client that you’d like to send us, please fax that information to (385) 227-8099 

I still have some questions/concerns.

If you have any other questions, please contact Ashley at or (801) 419-0139 ext. 2.

Again, thank you for choosing UCEBT. We are grateful to be part of our compassionate professional community.